Contact Us

We always want to hear from you, and we are here to help. Our normal business hours are 9am to 5pm Monday to Friday (closed on Saturdays, Sundays and Bank Holidays).

You can contact us by phone during UK office hours on +44 (0)207 488 3055

General Enquiries – you can send us an email at any time, and we will endeavour to respond within 24 hours at info@lmisbroker.co.uk

Insurance product enquiries – please email us at broker@lmisbroker.co.uk

Yacht enquires – please email us at yachtinfo@london-marine.co.uk

Finance enquires – please email us at finance@london-marine.co.uk

Claims Reporting

To notify us of a claim, email us at claims@lmisbroker.co.uk quoting the following: –

Your policy reference
Your full name as it appears on your policy
Your address
Your contact details
Brief description of the claim.

Complaints Procedure

We are dedicated to providing you with a high-quality service and want to maintain this at all times. Should you wish to submit a complaint, you can do so in writing in one of the following ways:

By post to:
Customer Complaints
LMIS London
1 Gracechurch Street
London
EC3V 0DD

By email to info@lmisbroker.co.uk

Our Complaints Procedure can be found here.